Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from aelotrend.com.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate our site, we also gather information about the web pages or products you view, what websites or search terms directed you to our site, and how you interact with it. We refer to this automatically-collected information as "Device Information."

We collect Device Information through the following technologies:

  • Cookies: Small data files placed on your device or computer, often containing an anonymous unique identifier.
  • Log files: These track actions on the site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

Additionally, when you make or attempt to make a purchase through our site, we collect information from you including your name, billing address, shipping address, payment information (such as credit card numbers, PayPal, Apple Pay, Google Pay, Amazon Checkout), email address, and phone number. We refer to this as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

Types of Cookies We Use

1. Essential Cookies - These cookies are required for our website to operate. They enable you to navigate the site and use features such as accessing secure areas.

2. Performance and Analytics Cookies - These cookies collect anonymous data about how visitors interact with our website, such as which pages are visited most frequently. The data is aggregated and anonymous.

3. Functional Cookies - These cookies allow our website to remember the choices you make, such as your language preferences, username, or region.

4. Targeting or Advertising Cookies - These cookies deliver advertisements that are relevant to your interests and help measure the effectiveness of advertising campaigns.

5. Social Media Cookies - These cookies are used when you share information via social media or interact with our content on platforms such as Facebook, Instagram, or Pinterest.

6. Third-Party Cookies - These may be set by services embedded in our site, such as payment processors, analytics providers, or embedded videos.

7. Security Cookies - These cookies help us identify suspicious activity or potential security breaches.

8. Session Cookies - Temporary cookies that expire once you close your browser.

9. Persistent Cookies - These remain on your device for a set period or until you delete them.

How to Manage Cookies

You can adjust your cookie preferences by modifying your browser settings. Most browsers allow you to refuse or accept cookies, and you can also delete cookies that have already been stored on your device.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfill orders placed through the site (including processing payment, arranging shipping, and providing order confirmations). We also use it to communicate with you, screen for potential fraud, and, when in line with your preferences, send you marketing communications about our products and services.

We use Device Information to help us screen for potential fraud, optimize and improve our site (by analyzing how visitors browse and interact with it), and to support our advertising and marketing efforts.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. We use Shopify to power our online store — you can learn more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how visitors use our site. You can learn more about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy/.

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted advertising through the following links:

Text Marketing Terms and Conditions

By opting into text marketing, you authorize us to send text messages regarding your orders and promotional offers. Consent is not a condition of purchase. Reply "STOP" to unsubscribe at any time. Standard text messaging and data rates may apply.

Do Not Track

Our website does not alter its data collection or tracking practices when it detects a Do Not Track signal from your browser.

Your Rights (For European Residents)

If you are a resident of the European Economic Area, you have the right to access the personal data we hold about you and to request that your personal data be corrected, updated, or deleted. Your information may be transferred outside of Europe, including to the United States. To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your order-related information in our records unless and until you request that we erase it.

Contact Us

Customer support: 9:00 am to 5:00 pm EST

Email: support@aelotrend.com

Phone: +1 (224) 395-1737

Company name: Macaw Flame Inc

Address: 814 E Yampa St, Colorado Springs, CO 80903, United States

We will answer the phone 24/7 and reply to emails within 12 hours during working/business days.

You can also contact us via our contact us page by clicking here https://aelotrend.com/pages/contact-us